Frequently Asked Questions

Darna is a digital marketplace for home chefs. It empowers passionate cooks to turn their kitchens into businesses — just like freelancers sell their skills online. Home chefs can showcase their dishes, set their prices, and sell directly to customers in their local community.

Darna is for two types of people: home chefs who want to monetize their cooking passion and earn income from their kitchen, and food lovers searching for authentic, homemade meals in their local area. Whether you cook or you eat, there’s a place for you on Darna.

Darna is growing rapidly across multiple cities. Contact us to find out if your city is already live, or to request that we expand to your area. We prioritize cities with the most demand from both chefs and customers.

Joining Darna is free for both chefs and customers. Chefs pay a small service fee only when they make a sale — there are no upfront costs, no monthly subscription, and no risk. Customers browse and order with no platform fees.

Simply contact us or sign up through the platform. You’ll create your chef profile, add your dishes and prices, and go live — the process takes less than an hour. Our onboarding team is available to guide you every step of the way.

Yes, completely. You decide what you charge for every item on your menu. You can also update prices, add seasonal dishes, or remove items at any time — you have full control over your menu and pricing.

All your orders appear in your Darna dashboard in real time. You can accept orders, communicate with customers, mark orders as ready, and manage pickup or delivery coordination — all from one place, on any device.

Payments are collected securely upfront from the customer. Your earnings are deposited into your account on a regular payout schedule. You can track your balance, individual transactions, and upcoming payouts in your earnings dashboard.

Browse the Darna platform by location and filter by cuisine type, dish, or dietary preference. You’ll see profiles of home chefs near you, complete with photos, menus, pricing, and verified customer reviews.

Find a chef you like, browse their menu, select your dishes, and checkout securely on the platform. You’ll receive an order confirmation and can track the status of your order in real time.

Yes. Darna allows you to message chefs directly to discuss custom orders, dietary requirements, or special requests. Many chefs are happy to accommodate personalized orders — just ask.

Each chef sets their own fulfillment options — some offer pickup only, others offer local delivery. The available options are clearly shown on the chef’s profile. You choose your preferred method at checkout.

Yes. All payments on Darna are processed through a secure, encrypted payment system. We never store your card details, and every transaction is protected against fraud.

All chefs go through an onboarding review before going live on the platform. We verify identity and review their profile for quality. Verified customer reviews also help maintain transparency and trust within the community.

Our support team is available 24/7 to help resolve any order issues. You can contact us through the platform and we’ll work to find a fair resolution for both parties as quickly as possible.